Privacy Policy

Your privacy is important to us at Ray Electronics. This policy outlines how we handle your personal data and your rights as a user of our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, email address, phone number, and postal address.
  • Payment details when processing orders.
• Non-Personal Information:
  • Browser type, IP address, device information, and browsing behaviour.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and deliver your orders.
• To improve our website and customer experience.
• To communicate with you about your orders, inquiries, or updates.
• To comply with legal requirements and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

• With service providers who assist in order fulfilment, payment processing, and website maintenance.
• To comply with legal obligations or respond to lawful requests from authorities.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Secure Socket Layer (SSL) encryption for data transmission.
• Regular monitoring of our systems for vulnerabilities.
• Restricted access to personal information to authorised personnel only.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Rectification: Update or correct your personal information.
• Erasure: Request the deletion of your data, subject to legal requirements.
• Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies help us:

• Understand your preferences and improve functionality.
• Analyse website traffic and performance.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Address: 70 Sutherland Mount, Leeds, England, LS9 6DW

Thank you for trusting Ray Electronics with your information. Your privacy is important to us.